Employers responsibilities

The HSE recommends that employers take the steps outlined below to investigate the possible causes of SBS.

  • Carry out an employee survey to find out whethersymptoms are occurring more oftenthan expected. It may also help to identify any obvious causes that can easily be fixed, such as adjusting the office temperature. See below for more information.
  • Check the general cleanliness of the building, including checking that the vacuum cleaners are working properly and are regularly emptied and their filters are clean.
  • Check that cleaning materials are being used properly and stored correctly.
  • Check the operation of the heating, ventilation and air-conditioning system. In particular, the system that supplies fresh air should be checked.
  • Check the condition and cleanliness of air filters, humidifiers, de-humidifiers and cooling towers. The HSE recommends humidity of40-70%should be maintained in office environments.
  • Check heating, ventilation and air-conditioning system maintenance schedules. Make sure they're being followed properly.

Once the above steps have been completed and any necessary actions have been taken, employers should carry out another employee survey at a later date to find out whether employees are still experiencing the symptoms of SBS.

If the SBS symptoms are still present, a more detailed investigation will be needed. This can be carried out by a building services engineer or another similarly qualified consultant.

Employee surveys

Therecan beadvantages in employers being proactive about SBS and asking individual workers informally whether they have any concerns about their working environment.

If there are credible reports of symptoms, a survey should be arranged in a way that tries to avoid employee discussion, which can distort the findings.

A simple survey should cover the frequency of symptoms and whether they improve outside of the building.

Conducting this type of survey can help identify any issues which can then be dealt with before they become more serious problems.

Content supplied by the NHS Website

Medically Reviewed by a doctor on 21 Dec 2018